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Marketing Certification (UK)

Summary

Marketing Training & Certification Course

Overview

Introduction to Marketing
What is marketing? Managing profitable customer relationships.
Understanding the Marketplace
The company’s micro environment, the company’s macro environment, managing marketing information.
Understanding Consumers
Consumer markets and consumer buyer behavior, business markets and business buyer behavior
Retention and Contracts
Turnover rates, analysis and costing, retention strategies; unfair, constructive, and wrongful dismissal, compensation, retirement.
Segmentation, Targeting and Positioning
Consumer markets and consumer buyer behavior, business markets and business buyer behavior
Products, Services and Branding
What is a product? Product and service decisions, branding strategy, services marketing
Leadership, Motivation, and Managing Absence
Leadership traits, styles, and behaviors, situational context, influence of motivation; process and causes of absence, managing attendance.
Pricing Considerations and Strategies
What is price? Factors to consider when setting price, product-mix pricing strategies, price-adjustment strategies.
Marketing Channels and Supply Chain Management
Supply chain and value delivery network, importance of marketing channels, channel design and management decisions.
Integrated Marketing Communication: Advertising, Sales Promotion and Public Relations
The marketing communications mix, advertising, sales promotion, public relations
Integrated Marketing Communication: Personal Selling and Direct Marketing
Personal selling, managing the sales force, the personal selling process, direct marketing.
Marketing in the Digital Age
Major forces shaping the digital age, marketing strategy in the digital age.
Marketing and Society
Social criticisms of marketing, business actions towards socially responsible marketing.

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